Ordering

We make your pieces to order here in the studio, and send them as soon as they’re finished- sometimes that’s the next day, during busy periods it takes a little more time- but we’ll make sure it leaves the studio within five days. Larger pieces or special commissions can take longer. If you’re in a rush, don’t see what you’re looking for, or have any questions at all- send us a note ! We’ll do our best to meet any requests or deadlines.
If you are ordering a product made to size please provide the details on the checkout page. Rings are made to measure in metric sizes and chain measurements can be in inches or cm. If in doubt, please contact us. All jewelry pieces are shipped in a gift box, and if you’d like us to do anything like enclose a special note, keep pricing information out of the package, or do anything else to make the package arrive as you’d like, just send us a note .

Ordering a customised piece with adjustments

All of the pieces that you see in our online collection can be customised for your needs. Found a ring, but you’d rather it in gold? Would you prefer to change the color of the earrings, or have the silver oxidized? All adjustments are definitely possible. Just send us an email and we’ll provide with a quote, if there are any changes to the prize. Please note once an order has been placed it cannot be cancelled. As your piece is being hand made to suit your specific requirements, we ask you to understand that the finished product cannot be returned or exchanged.

Shipping

Parcels shipped within the Netherlands usually arrive the next day with PostNL. Parcels being shipped to an international address will be delivered within 3 to 10 business days depending on the location. If you need your parcel delivered more quickly, please email or call us on +316 4457 2431 and we’ll do our best to get it you soon as possible.

Shipping rates: Netherlands 6€   Europe 12€   World 20€

All international purchases may incur taxes and duties applied by customs in the country where the order is delivered. The responsibility for any customs duties, foreign taxes or other fees, which may be imposed, will rest with the customer. To determine exactly what these charges may be, it may be necessary to call your local customs office to gain further details.